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Terms of Use

Last updated August 18, 2026

novekor.com • Website access, public content, inquiries, and any future online registration or purchase features

1. Acceptance and eligibility

These Terms of Use (“Terms”) govern access to novekor.com and any page, form, content, registration, purchase, or service that links to them (the “Site”). By accessing or using the Site, you acknowledge these Terms and agree to be bound by them to the extent enforceable under applicable law. The Privacy Policy describes how personal information is handled. If you use the Site on behalf of an organization, you represent that you are authorized to act for it. You must be at least 18 years old to enter a purchase or enrollment contract unless Novekor provides a separate parent or guardian process. If you do not agree, do not use the Site.

2. Informational and educational content

Public Site content is general educational and business information. It is not medical advice, patient care, diagnosis, treatment, medical direction, legal advice, an agency protocol, a substitute for current authoritative guidance, or an employer competency determination. Clinical standards change. Users remain responsible for applicable law, scope of practice, organizational policy, approved protocols, medical direction, manufacturer instructions, and independent professional judgment. See the Educational and Clinical Content Disclaimer for additional terms that apply to clinical and educational content.

3. Inquiries, proposals, and organizational clients

Descriptions, examples, availability, and prices on the Site are invitations to inquire and may change. An inquiry, email, discussion, proposal, or purchase order does not by itself create a confidential, fiduciary, provider-patient, consultant-client, or professional-services relationship or require Novekor to accept an engagement. Do not send confidential client information, patient information, or protected health information (“PHI”) unless Novekor has authorized a secure method and the parties have entered any agreement required for that information. An organizational engagement is formed only through an accepted quote, Service Order, Master Professional Services Agreement, or other signed agreement. If signed terms conflict with these Terms, the signed terms control for that engagement.

4. Individual registration and payment

If Novekor offers individual online registration or payment, the registration page and any Participant Waiver and Enrollment Terms presented for affirmative acceptance will govern that transaction. Course-specific price, date, location, continuing-education status, prerequisites, cancellation or refund terms, and inclusions will be stated at registration. Submission or payment is not final acceptance if capacity, prerequisites, fraud review, safety concerns, or legal restrictions prevent enrollment; in that event, Novekor will provide the refund required by the applicable terms and law. Taxes and disclosed processing charges apply where lawful.

5. Accounts, forms, and communications

If account functionality is offered, you must provide accurate, current information, protect your credentials, and promptly report unauthorized use. You may not impersonate another person, enroll an ineligible participant, submit patient-identifiable or unlawfully obtained information, or use forms for spam, scraping, credential testing, or malicious code. Transactional email, safety notices, schedule changes, and contract communications may be sent electronically. Promotional communications may be declined as described in the Privacy Policy.

6. Intellectual property and limited license

The Site and Novekor names, logos, text, curricula, scenarios, assessments, images, videos, downloads, designs, methods, and other content are owned by Novekor or licensed to it and are protected by law. Novekor grants you a limited, revocable, nonexclusive, nontransferable license to access public Site content for personal or internal business evaluation. You may not copy, teach from, reproduce, sell, publish, frame, scrape, systematically download, distribute, create derivatives from, remove notices from, or otherwise exploit content; use Novekor marks; or submit Novekor content to generative-AI or machine-learning systems without prior written permission. Authorized participant materials are governed by their stated license and applicable enrollment or client terms.

7. Acceptable use

8. User submissions and feedback

You retain ownership of materials you lawfully submit. You grant Novekor a nonexclusive license to host, reproduce, adapt, and use submissions only as reasonably necessary to respond, provide requested services, administer the Site, protect rights, and comply with law. You represent that you have the right to provide the submission and that Novekor’s permitted use will not violate another person’s rights. If you voluntarily provide nonconfidential ideas or feedback without a separate restriction, Novekor may use them without payment or attribution. Patient information, PHI, and information governed by a signed confidentiality agreement will not be treated as unrestricted feedback.

9. Third-party services and links

The Site may link to or integrate payment, registration, scheduling, video, social, mapping, or other third-party services. Their terms and privacy practices apply to their services. Novekor is not responsible for third-party content, availability, security, or practices, and a link is not an endorsement.

10. Testimonials, examples, and results

Testimonials and case examples reflect particular experiences and are not guarantees of results. Examples may be edited for length or clarity and may be de-identified or presented as composites when identified as such. Novekor will seek appropriate permission for attributed testimonials and will not knowingly publish a testimonial that materially misstates the speaker’s experience. Educational, operational, financial, and clinical outcomes vary with circumstances, implementation, prior experience, local systems, patient factors, and matters outside Novekor’s control.

11. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND PUBLIC CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NOVEKOR DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NOVEKOR DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, CURRENT IN EVERY DETAIL, OR SUITABLE FOR A PARTICULAR CLINICAL OR BUSINESS DECISION. RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED ARE NOT WAIVED.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NOVEKOR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THE SITE OR PUBLIC CONTENT, OR FOR LOST PROFITS, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY. NOVEKOR’S AGGREGATE LIABILITY ARISING SOLELY FROM FREE SITE USE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). LIABILITY FOR PAID SERVICES IS GOVERNED BY THE APPLICABLE ENROLLMENT OR CLIENT AGREEMENT. THESE LIMITS DO NOT APPLY WHERE PROHIBITED OR TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

13. Indemnification

To the extent permitted by law, you will defend and indemnify Novekor and its officers, employees, and contractors from third-party claims and reasonable costs arising from your unlawful Site use, material breach of these Terms, or content you submit, except to the extent caused by Novekor’s own negligence or willful misconduct. This provision does not apply to a consumer where or to the extent prohibited by law.

14. Suspension and termination

Novekor may restrict or terminate access for suspected unlawful conduct, security risk, infringement, misuse, nonpayment, or material breach. You may stop using the Site at any time. Provisions concerning ownership, submissions, disclaimers, liability, indemnity, disputes, and general terms survive as applicable.

15. Governing law and disputes

North Carolina law governs these Terms, without regard to conflict-of-law rules. Before filing suit, the parties will attempt good-faith informal resolution following written notice that reasonably describes the dispute and requested resolution. Courts serving Wake County, North Carolina will have exclusive venue where legally permitted. Mandatory consumer venue, government immunities or rights, and access to small-claims court are preserved. These Terms do not require arbitration or waive a jury trial in advance.

16. Copyright and trademark concerns

If you believe Site content infringes a copyright or improperly uses a trademark, send a written notice identifying the protected work or mark, the challenged material and its location, your contact information, the basis for your claim, and a statement that the information submitted is accurate. Novekor may remove or restrict material while reviewing a good-faith notice. Notices should be sent to info@novekor.com with “Intellectual Property Notice” in the subject line. This process does not waive any notice requirements or defenses available under applicable law.

17. Accessibility

Novekor is committed to improving access to the Site for people with disabilities. Information about reporting a barrier or requesting an alternative format is available in the Accessibility Statement.

18. Changes and general terms

Novekor may update these Terms by posting a revised version and “Last updated” date. Material changes apply prospectively unless applicable law permits otherwise. If a provision is unenforceable, it will be modified only to the minimum extent necessary or severed, and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without Novekor’s consent; Novekor may assign them in connection with a merger, reorganization, financing, sale, or transfer of the relevant business or assets. These Terms, the Privacy Policy, the Educational and Clinical Content Disclaimer, and any applicable registration or signed service agreement are the entire agreement for their respective subjects. Affirmative electronic acceptance and electronic records are intended to have legal effect.

19. Contact and notices

Questions may be sent to info@novekor.com. Legal notices to Novekor should identify the sender and subject and be delivered to:

Novekor, LLC
207 W Millbrook Road, Suite 210, #232
Raleigh, North Carolina 27609
Email: info@novekor.com